- Directly responsible for 8 operations and 75 employees
- Directly responsible for 8 operations and 75 employees inclusive of an 8,777 sq. ft. world class children’s facility. Over 1.7 million in annual revenues with over 33k participants
- Successfully executed events for up to 10,000 participants in the groups
and special events arena
- Conducted staff recruitment, performance evaluation, retention and development
- Developed and implemented creative teambuilding and interactive programs
- Assisted with planning, developing, implementing operational and capital budgets
- Assisted with the development, measurements and attainment of all goals set forth
for the division and company
- Assisted with identification and development of additional revenue stream without
jeopardizing the perceived price-value of the guest experience
- Developed and implemented new standard operational procedures within the kid’s club,
water sports, pool and beach decks, fitness and tennis facility
- Organized, planned and executed special events for resort guests, convention
and incentive groups
- Developed and managed membership process for the Resort and Commercial
Recreation Association
- Knowledgeable understanding of Human Resources and has worked with ADP, Egnyte and Trello
- Worked with Ribyt, event management technology - Ribyt.com
EVENTS
Coordinated and managed special event logistics, transportation and VIP services
- iHeart Radio Music Events
- Miss Universe Pageant
- Nike World Basketball
- Grand opening of The Cove Atlantis
- Grand opening of Atlantis, The Palm
- Movie Press Junkets
- Emcee & host of special events
- Celebrity Weddings
- Televised Shows
- Televised Concerts
- Michael Jordan Celebrity Golf Invitational
- Battle 4 Atlantis
- Tournament of Champions
- Food Network In Concert
ASSOCIATIONS
- RCRA - Resort and Commercial Recreation Association - Member since 1991
- Executive Director 2000-2003
- Board of Directors 2004-2007
- President 2008, 2011
- Speaker / Presenter
- ILHA - International Luxury Hotel Association - Member since 2015
AWARDS
- RCRA Debbie Regnone Service Award 2000
- RCRA Howard Uibel Lifetime Achievement Award 2002
- RCRA Fellowship Award 2008
- RCRA Dedicated To Success 2012
CLIENTS
Lisa has extensive, domestic and international experience in the hospitality industry and has worked with numerous world-class companies and properties.
- Hard Rock International
- Constance Hotels & Resorts
- Pop2Life
- Atlantis, Paradise Island
- Atlantis The Palm, Dubai
- Viceroy Anguilla
- Sandy Lane Resort
- Norwegian Cruise Line
- Holiday Inn Resort Aruba
- One&Only Resorts
- Nike
- Contemporary Events Group (CEG)
- Sony PlayStation
- Kerzner International of the Indian Ocean
- Resort and Commercial Recreation Association
Lisa@Creativerecommendations.com